Legal Notice

Last Updated: July 29, 2026

This Legal Notice applies to your access to and use of the Aptora website and to purchases made through our online store.

Aptora is operated by STOREVIA LIMITED.

By accessing, browsing, interacting with, or purchasing through aptora.us, you acknowledge this Legal Notice and agree to comply with the policies and terms applicable to your use of the website and your purchase.

This Legal Notice should be read together with Aptora’s Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, Your Privacy Choices page, and other policies published on aptora.us.

Nothing in this Legal Notice excludes, restricts, or replaces any consumer right, warranty, remedy, or legal protection that cannot lawfully be excluded or limited.

1. Store and Business Information

Store Name: Aptora

Operating Entity: STOREVIA LIMITED

Business Type: Online Retail Store

Main Product Category: Studio Apartment Furniture, Compact Furniture, Storage, Lighting, Textiles, and Home Décor

Website: https://aptora.us

Customer Support Email: nioursfaseqw@gmail.com

Customer Support Telephone: +1 (936) 260-5549

Business Correspondence Address:

STOREVIA LIMITED
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is a business correspondence address.

Unless Aptora expressly confirms otherwise in writing, it is not:

• A physical retail store
• A customer showroom
• A customer pickup location
• A public customer service office
• A product fulfillment warehouse
• An approved return address

Customers must not visit this address or send returned products, packages, or exchanges to this address without prior written authorization from Aptora.

2. Online Retail Operations

Aptora operates as an online retail store.

Products may be stored, packaged, and shipped by third-party suppliers, fulfillment providers, warehouses, and logistics partners located in different regions.

Products contained in the same order may be fulfilled from different locations and delivered in separate packages.

The use of third-party providers does not remove any responsibility that Aptora cannot lawfully exclude.

Aptora does not represent that every product is stored at or shipped from the Hong Kong business correspondence address.

3. Product Information Notice

Aptora makes reasonable efforts to provide accurate product information, including:

• Product descriptions
• Product images
• Dimensions
• Materials
• Colors and finishes
• Product features
• Weight capacities
• Assembly requirements
• Included components
• Estimated availability
• Care instructions
• Safety information

Product information may originate from manufacturers, suppliers, distributors, fulfillment providers, or other commercial sources.

Product information may occasionally contain errors, omissions, outdated details, or inconsistencies.

We may correct or update inaccurate information when discovered, subject to applicable law and any rights associated with an order that has already been accepted.

Customers should contact Aptora before purchasing when a particular specification is essential to their purchasing decision and is not clearly stated on the product page.

4. Product Images, Colors, and Finishes

Aptora makes reasonable efforts to display product images, colors, materials, textures, patterns, and finishes accurately.

The appearance of a product may vary because of:

• Device display settings
• Screen calibration
• Photography conditions
• Image compression
• Room lighting
• Manufacturing batches
• Material sourcing
• Natural variations
• Supplier updates
• Product revisions

Natural wood, woven fibers, fabrics, stone-like materials, printed patterns, and similar finishes may have variations in grain, texture, pattern, shade, stitching, or surface appearance.

Minor variations that do not materially affect the product’s appearance, function, safety, or intended use are not ordinarily considered defects.

Where a product is materially different from the description or images provided before purchase, customers should contact Aptora in accordance with the Return & Refund Policy.

5. Dimensions and Measurement Notice

Customers are responsible for reviewing all product and package measurements before placing an order.

Measurements may include:

• Width
• Height
• Depth
• Seat height
• Clearance
• Product weight
• Package dimensions
• Weight capacity
• Shelf capacity
• Recommended room size

Minor differences may occur because of measurement methods, padding, rounded surfaces, manufacturing tolerances, fabric compression, or product assembly.

Before ordering furniture or a large home product, customers should measure:

• The intended room
• Available floor space
• Doorways
• Hallways
• Stairways
• Elevators
• Building entrances
• Ceiling height
• Corners and turning areas
• Delivery access points

Aptora is not responsible for a product failing to fit an intended space or delivery route when the product dimensions were accurately disclosed and the customer did not verify the available space.

A return resulting from space, fit, or access issues may be treated as a change-of-mind return under our Return & Refund Policy.

This provision does not apply where the delivered product’s measurements are materially inconsistent with the measurements stated before purchase.

6. Product Suitability

Customers are responsible for determining whether a product is suitable for their intended room, surface, environment, purpose, and occupants.

Product suitability may depend on:

• Available space
• Floor type
• Wall construction
• Humidity
• Exposure to sunlight
• Intended frequency of use
• User weight
• Household members
• Children
• Pets
• Building rules
• Local safety requirements

General product descriptions, photographs, styling suggestions, or room examples do not guarantee that a product will be suitable for every home or intended use.

Customers should obtain appropriate professional advice when they are uncertain about structural support, electrical requirements, wall mounting, installation, or safety.

7. Assembly Notice

Some Aptora products require customer assembly.

Unless expressly stated otherwise, standard product pricing and shipping do not include professional assembly.

Before beginning assembly, customers should:

• Read all instructions
• Confirm that all parts are present
• Inspect components for visible damage
• Use the recommended tools
• Follow the specified assembly sequence
• Avoid overtightening fasteners
• Keep hardware away from children
• Obtain assistance when the product is heavy or difficult to handle

Customers should stop assembly and contact Aptora if an essential component is missing, damaged, or appears unsafe.

Continuing to assemble a visibly damaged or defective product may worsen the damage and affect the remedy available, except where consumer rights cannot lawfully be limited.

8. Installation and Wall-Mounting Notice

Certain products may require mounting, anchoring, wiring, or installation.

These may include:

• Shelves
• Mirrors
• Cabinets
• Wall décor
• Lighting
• Room dividers
• Storage systems
• Anti-tip restraints
• Wall-mounted desks
• Furniture anchoring hardware

Wall and ceiling construction varies. Hardware included with a product may not be suitable for every surface.

Customers are responsible for determining whether the relevant wall, ceiling, floor, fastener, anchor, and installation method are appropriate.

A qualified installer, electrician, contractor, or other competent professional should be used whenever required by law or when the customer is uncertain about safe installation.

Aptora does not provide electrical, structural, construction, or installation services unless expressly stated in writing.

9. Furniture Anchoring and Tip-Over Safety

Furniture capable of tipping should be properly anchored where recommended or required.

Customers must follow all anti-tip instructions and use suitable anchoring hardware, particularly where children, elderly individuals, pets, or other vulnerable persons may be present.

Customers should not:

• Allow children to climb furniture
• Overload shelves or drawers
• Place unusually heavy objects on upper surfaces
• Open multiple loaded drawers simultaneously
• Use furniture before assembly is complete
• Ignore damaged or loose components
• Remove safety restraints without an appropriate replacement

Included anti-tip hardware may need to be replaced with hardware suitable for the customer’s specific wall type.

10. Weight Capacities and Safe Use

Product weight capacities are based on the information available from the relevant manufacturer or supplier.

Customers must not exceed a stated weight capacity.

Weight should be distributed evenly unless the product instructions provide otherwise.

Products must be used only for their intended purpose.

Aptora is not responsible for damage or injury caused solely by:

• Overloading
• Uneven weight distribution
• Improper assembly
• Improper installation
• Failure to anchor furniture
• Unauthorized modification
• Use on an unsuitable surface
• Failure to follow instructions
• Use for an unintended purpose
• Continued use after visible damage

This limitation applies only to the extent permitted by applicable law.

11. Lighting and Electrical Products

Electrical products must be used only with compatible electrical systems and within their stated voltage, wattage, frequency, and operating limits.

Customers are responsible for reviewing:

• Voltage requirements
• Plug type
• Bulb type
• Maximum wattage
• Indoor or outdoor rating
• Moisture restrictions
• Installation requirements
• Certification information
• Product warnings

Customers must not modify wiring, plugs, adapters, switches, fixtures, or electrical components unless appropriately qualified and permitted by law.

Electrical products should be disconnected from power before installation, cleaning, adjustment, or maintenance where appropriate.

A qualified electrician should be consulted whenever fixed wiring, uncertain compatibility, or local electrical requirements are involved.

12. Textile and Bedding Notice

Textile products may vary slightly in:

• Color
• Texture
• Pattern alignment
• Stitching
• Thickness
• Dimensions
• Material feel

Customers should review all material descriptions, care instructions, included components, and product dimensions before purchase.

Customers are responsible for following cleaning and care instructions.

Damage caused solely by improper washing, drying, bleaching, ironing, storage, or cleaning methods is not considered a manufacturing defect.

Opened or used bedding, pillow inserts, and certain hygiene-sensitive textile products may be subject to return restrictions described in the Return & Refund Policy.

13. Home Décor and Decorative Use

Decorative products are intended for the uses described on the relevant product page.

Decorative objects should not be treated as toys, structural supports, food-safe containers, outdoor products, or load-bearing products unless expressly described as suitable for that purpose.

Customers should keep breakable objects, small components, cords, strings, and potentially unstable décor away from children and pets where appropriate.

Product styling photographs may include props or surrounding objects that are not included with the purchased product.

Customers should review the product title, description, included-components section, and package contents rather than assuming that every item shown in a lifestyle photograph is included.

14. No Professional Advice

Information provided through aptora.us is intended for general product information, shopping assistance, and home décor inspiration.

It is not professional:

• Legal advice
• Architectural advice
• Structural engineering advice
• Electrical advice
• Construction advice
• Interior design certification
• Medical advice
• Child-safety advice
• Fire-safety advice

Customers should consult a qualified professional when professional evaluation is appropriate.

General website information should not be used as the sole basis for making structural, electrical, installation, safety, or legal decisions.

15. Pricing and Promotions

Aptora makes reasonable efforts to display accurate prices, discounts, shipping fees, and promotional terms.

Prices and promotions may change before an order is completed.

An order is not necessarily accepted merely because an automated order confirmation has been issued.

Where a pricing, discount, or product-information error is discovered before shipment, Aptora may, subject to applicable law:

• Contact the customer
• Correct the information
• Request confirmation
• Cancel the affected product
• Issue an appropriate refund

Aptora will not charge an increased product price after an order has been accepted without obtaining customer authorization, except where permitted or required by law.

Promotional offers may be subject to separate eligibility, timing, quantity, product, and geographic restrictions.

16. Product Availability

Product availability may change because of:

• Inventory updates
• Supplier changes
• Manufacturing delays
• Damaged inventory
• Fulfillment errors
• Discontinued products
• Transportation disruptions
• Unexpected customer demand

If a purchased product becomes unavailable, Aptora may:

• Provide an updated availability estimate
• Offer an alternative product with the customer’s approval
• Cancel the unavailable product
• Refund the affected payment to the original payment method

Aptora will not intentionally supply a materially different substitute without the customer’s agreement.

We will not knowingly accept or retain payment for a product that we do not reasonably expect to supply within the represented or otherwise reasonable period.

17. Orders and Acceptance

Submitting an order through aptora.us constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order. It does not necessarily constitute final acceptance of every product.

To the extent permitted by applicable law, Aptora may decline or cancel an order before shipment for legitimate reasons, including:

• Product unavailability
• Payment failure
• Suspected fraud
• Incorrect pricing
• Incorrect product information
• Quantity limitations
• Shipping restrictions
• An undeliverable address
• Legal restrictions
• Supplier or fulfillment errors

When Aptora cancels a paid and unshipped order, an appropriate refund will be issued to the original payment method.

18. Shipping and Delivery Notice

Order processing, shipping fees, delivery estimates, tracking, split shipments, address changes, lost packages, and delivery issues are governed by Aptora’s Shipping & Delivery Policy.

Processing and delivery dates are estimates unless a particular date is expressly guaranteed in writing.

Aptora will make reasonable efforts to ship orders within the timeframe represented during the purchasing process.

If we cannot ship within an applicable promised period, we will provide any revised shipping information, cancellation option, consent request, or refund required by applicable law.

Carriers and logistics providers control many parts of transportation after a shipment enters their network. However, nothing in this section removes Aptora’s obligations that cannot legally be transferred or excluded.

19. Returns, Refunds, and Order Issues

Returns, refunds, replacements, exchanges, cancellations, damaged-product claims, missing-part claims, and delivery claims are handled according to Aptora’s Return & Refund Policy.

Customers must obtain written authorization before sending a return.

Do not send products to Aptora’s Hong Kong business correspondence address unless Aptora confirms in writing that it is the correct return address for the applicable product.

The appropriate return location may differ depending on:

• The product
• Fulfillment location
• Supplier
• Package size
• Return reason
• Destination

Products sent to an unauthorized location may be refused, delayed, or returned to the sender.

20. Third-Party Services

Aptora may use third-party providers for:

• Website hosting
• Ecommerce functionality
• Payment processing
• Fraud prevention
• Order fulfillment
• Warehousing
• Shipping
• Tracking
• Customer communications
• Analytics
• Advertising
• Reviews
• Cloud storage

Third-party providers may maintain their own terms, privacy policies, systems, and operating procedures.

Aptora is not responsible for independent interruptions, outages, errors, policies, or decisions of third parties that are outside Aptora’s reasonable control.

This provision does not limit Aptora’s responsibility for selecting and using third parties where applicable law holds Aptora responsible for their conduct.

21. Third-Party Links

Aptora may provide links to external websites, carrier tracking pages, payment services, social media platforms, or other resources.

External links are provided for convenience and do not necessarily indicate endorsement or control.

Customers should review the terms, privacy notices, and security practices of external services before using them.

Aptora is not responsible for independent third-party content or services outside our control, except where liability cannot legally be excluded.

22. Intellectual Property

The Aptora website and its original content may be protected by copyright, trademark, trade dress, database, and other intellectual property laws.

Protected content may include:

• Aptora branding
• Logos
• Original written content
• Graphics
• Icons
• Layout
• Website design
• Original photographs
• Original collection arrangements

Product names, trademarks, manufacturer photographs, and other third-party materials remain the property of their respective owners.

Use of third-party marks for product identification does not imply endorsement, sponsorship, or affiliation unless expressly stated.

Users may not copy, reproduce, republish, distribute, sell, modify, create misleading versions of, or commercially exploit Aptora’s protected content without appropriate authorization.

23. Reviews and User Content

Customers may be permitted to submit reviews, photographs, comments, questions, or other content.

Submitted reviews must reflect genuine experiences and must not contain:

• False or misleading claims
• Unlawful content
• Infringing material
• Malware
• Personal payment information
• Confidential information
• Threats or harassment
• Impersonation
• Undisclosed commercial promotion

Aptora may moderate or remove content that violates applicable law, website rules, or the rights of others.

Aptora will not prohibit or penalize a customer merely for providing an honest review, opinion, or assessment.

24. Website Availability and Security

Aptora makes reasonable efforts to maintain website availability and security.

We do not guarantee that aptora.us will always be uninterrupted, error-free, or available on every device or network.

Access may be affected by:

• Maintenance
• Hosting interruptions
• Software errors
• Network outages
• Security events
• Provider failures
• Events outside our reasonable control

Users may not attempt to gain unauthorized access, introduce malicious code, interfere with website operation, test stolen payment information, or misuse customer accounts.

25. No Guaranteed Aesthetic Result

Furniture and décor may appear different depending on room size, layout, lighting, surrounding furnishings, wall color, flooring, and individual styling.

Lifestyle images and styling suggestions are illustrative.

Aptora does not guarantee that a product will create a specific interior design result, room appearance, level of comfort, or aesthetic outcome.

This provision does not limit claims involving a product that is materially different from its description.

26. Product Warranties

A product may be covered by:

• An express Aptora warranty
• A manufacturer warranty
• A supplier warranty
• A statutory consumer guarantee
• No separate voluntary warranty

Any applicable express warranty will be described on the product page, in product documentation, or in a separate warranty statement.

Aptora does not create additional manufacturer warranties merely by displaying or selling a product.

Nothing in this Legal Notice excludes or limits a statutory warranty, guarantee, or remedy that cannot lawfully be excluded.

27. Disclaimer of General Website Information

To the fullest extent permitted by applicable law, general website content is provided on an “as available” basis.

Aptora does not warrant that:

• Every general article or décor suggestion applies to every property.
• Every website feature will remain continuously available.
• Every minor website error will be corrected immediately.
• Every third-party integration will operate without interruption.
• General room examples will match the customer’s actual space.

This disclaimer does not apply to express promises made concerning an accepted order or to rights that cannot legally be excluded.

28. Limitation of Liability

To the fullest extent permitted by applicable law, Aptora, STOREVIA LIMITED, and their officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from use of the website, inability to access the website, or misuse of a product.

Where permitted by law, Aptora’s aggregate contractual liability relating to a particular purchased product will not exceed the amount paid for that affected product.

This limitation does not apply to:

• Fraud
• Intentional misconduct
• Death or personal injury where liability cannot be excluded
• Gross negligence where liability cannot be limited
• Non-waivable consumer rights
• Statutory warranties or guarantees that cannot be excluded
• Any liability that applicable law does not permit Aptora to limit

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, the relevant limitation applies only to the maximum extent legally permitted.

29. Customer-Caused Damage

To the extent permitted by law, Aptora is not responsible for loss, damage, or injury caused solely by:

• Incorrect assembly
• Improper installation
• Failure to use anti-tip restraints
• Using unsuitable wall anchors
• Electrical modification
• Exceeding weight limits
• Improper cleaning
• Unauthorized repair
• Misuse
• Neglect
• Product alteration
• Failure to follow instructions
• Use for an unintended purpose

This section does not apply where the loss was caused by a defect existing at delivery, inaccurate safety information, Aptora’s own unlawful conduct, or another matter for which liability cannot legally be excluded.

30. Indemnification

To the extent permitted by applicable law, users agree to indemnify Aptora against reasonable losses and expenses arising directly from:

• Intentional unlawful misuse of the website
• Fraud conducted through the user’s account
• Malicious interference with website systems
• Infringement caused by content submitted by the user
• Deliberate violation of another person’s rights

This obligation does not apply to losses caused by Aptora’s own breach, negligence, unlawful conduct, or failure to satisfy a non-waivable legal obligation.

31. Force Majeure

Aptora and its providers may experience delay or disruption caused by events outside their reasonable control, including:

• Severe weather
• Natural disasters
• Fires or floods
• Transportation interruptions
• Government actions
• Customs restrictions
• Labor disruptions
• Public health emergencies
• War or civil unrest
• Power outages
• Communications failures
• Carrier network interruptions
• Supplier facility interruptions

Aptora will make reasonable efforts to communicate material delays and provide available options.

Nothing in this section removes a cancellation, refund, or other right that cannot legally be excluded.

32. Statutory Consumer Rights

This Legal Notice describes Aptora’s standard disclosures and limitations.

Nothing in this Legal Notice excludes, restricts, or replaces any consumer right, product guarantee, warranty, refund right, legal remedy, or trader obligation that cannot lawfully be excluded.

Where applicable law provides greater protection than this Legal Notice, the applicable law will control.

33. Governing Law and Jurisdiction

This Legal Notice is governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

This choice of law does not deprive consumers of mandatory protections available under the laws of their habitual residence where those protections legally apply.

The courts of Hong Kong will have non-exclusive jurisdiction, subject to any mandatory right a consumer may have to bring a claim in another lawful jurisdiction.

Customers are encouraged to contact Aptora before beginning formal proceedings so that the parties may attempt to resolve the issue.

Nothing in this section prevents a customer from exercising a statutory remedy, submitting a complaint to an appropriate authority, or using a lawful payment-dispute procedure.

34. Relationship to Other Policies

This Legal Notice supplements Aptora’s Terms of Service and store policies.

It does not replace any more specific term governing:

• Shipping
• Returns
• Refunds
• Privacy
• Payment
• Promotions
• Product warranties

If a more specific policy applies to a particular issue, that policy will be read together with this Legal Notice, subject to applicable law.

35. Changes to This Legal Notice

Aptora may update this Legal Notice to reflect:

• Changes in law
• Operational changes
• New product categories
• Website changes
• Fulfillment changes
• Security requirements
• Business restructuring

The revised Legal Notice will be posted on aptora.us with an updated revision date.

Changes will not ordinarily apply retroactively to completed purchases unless required by law or beneficial to the customer.

Continued use of the website after an updated Legal Notice takes effect constitutes acknowledgment of the revised notice for future website use.

36. Contact Information

Questions regarding this Legal Notice may be directed to:

Store Name: Aptora

Operating Entity: STOREVIA LIMITED

Website: https://aptora.us

Email: nioursfaseqw@gmail.com

Telephone: +1 (936) 260-5549

Business Correspondence Address:

STOREVIA LIMITED
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

The address above is not automatically an approved return address, retail store, showroom, customer pickup location, or fulfillment warehouse.

Do not send returned products to this address unless Aptora provides prior written authorization.

Customer support generally responds within 1–2 business days, Monday through Friday.